Effective Date: July 5th, 2024
TopFluenz ("TopFluenz”, “we”, “our”, “us”, “the website”, “the platform”, or "the company") are committed to protect and take your privacy seriously.
Read this Privacy Policy to understand our practices regarding how we treat your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.topfluenz.com , access or use our services, or interact with us in any manner. By acknowledging this, you accept the practices and policies outlined below and consent to our collection, use, and sharing of your information as described in this Privacy Policy.
Please do not hesitate to contact us with any doubts or questions you may have at the following e-mail address: help@topfluenz.com
Information collection cisclosure
Personal information
We collect and process your personal information as outlined below, in accordance with our privacy practices.
Data collection methods
We gather information from publicly available sources, both directly and indirectly, such as social media networks and other platforms. Additionally, we collect data through your registration on the Platform and your use of it.
Publicly available information: Identifying details (e.g., name, username) and any public information from your social network profiles.
Registration data: When you register through our Platform, we may collect identifying information, such as your name, email address, password, and any other details you choose to include (e.g., gender, phone number, date of birth, social media account links, content creation rates, profile descriptions, and images).
Mobile Application or Browsers: If you use our mobile application or a location-enabled browser, we may receive information about your location and mobile device, as applicable.
Social media data: You may be required to grant us access to personal information from your social media accounts through APIs, certain information and content from those accounts may be transmitted to us.
Payment information:We may collect payment details, including credit card information, billing address, and other payment-related data necessary for processing transactions, compensating influencers and/or creators, or for any other payment services facilitated through our platform.
Usage Details: When you access and use the Platform, we may automatically collect certain details of your access, including traffic data, location data, logs, and other communication data, as well as the resources you access and use on or through the Platform.
Device Information: We may collect information about your mobile device and internet connection, including the device’s unique identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
Stored Information and Files: The Platform may access metadata and other information associated with files stored on your device, such as photographs, audio and video clips, personal contacts, and address book information.
If you do not wish for us to collect this information, do not download the Platform or delete it from your device. You may also opt out at any time by following the OPT-OUT METHOD. Please note that opting out of the Platform's collection of location information will disable its location-based features.
Age and Veracity of Data
Minimum Age Requirement: In order to provide us with your personal data, you must be at least 18 years old and/or have the necessary legal capacity to use this Platform.
Accuracy of Information: By providing your personal data to use our services, you guarantee that the information you provide is accurate, truthful, up to date, and pertains to you, not a third party. You are also required to notify us of any changes to the data you have provided, remaining fully responsible for the accuracy and reliability of the data at all times.
Age and Accuracy Verification: TopFluenz reserves the right to verify your age and identity at any point. This may include requiring official proof of age or using other methods to confirm your details. If fraud is detected, or there is reasonable suspicion that you do not meet the required age, we reserve the right to delete, temporarily disable, or terminate your account.
Data Extraction and Reporting:
Similarly, our company extracts public data and generates reports based on the information you provide on social media platforms linked to the TopFluenz App and platform. By using our services, you acknowledge and accept the terms and conditions, privacy policies, and other relevant policies of the following social media platforms, which are incorporated into these terms and conditions:
Profiling Influencers and/or Creators:
We create profiles about you as an influencer and/or creator, classifying you based on factors such as your social media reach (e.g., number of followers, audience demographics, and content type), the context of your followers (e.g., location, demographic data, industry), and other relevant variables related to your presence on social networks.
Purpose of Processing Your Personal Data:
When you register on our Platform, we process your data to manage your account and provide access to multiple features. The primary purpose is to enable customers to find influencers and/or creators who align with their values and target audience, and to facilitate communication and collaboration on campaigns. Additionally, you can manage permissions in your account to allow customers to invite you to participate in their campaigns. Please note that our customers may use your personal information in accordance with their own privacy policies.
Legal Basis for Data Processing:
We process your personal information based on our legitimate interests in helping you and our customers connect and collaborate on campaigns. This benefits both influencers and/or creators and companies. If you would like more information about the balancing of legitimate interests, please contact us at help@topfluenz.com
When you register on our Platform, we process your personal data and access to the information included in your social media account with your consent or to fulfill contractual obligations
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined above. We may retain your data for longer if it is subject to legal claims or may be relevant for future litigation.
Website Navigation (Cookies):
We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small files placed on your device, including smartphones, tablets, or computers, when you access our Services. They help our servers recognize your web browser and provide various functionalities.
Types of Cookies and Technologies: Our Services use cookies and similar technologies, such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively referred to as 'Cookies'). These technologies enable us to recognize your device, track how and when you visit and use our Services, analyze trends, understand our user base, and operate and improve our Services. Cookies are typically text files that store data on your device.
Cookie Management: You may have the option to refuse mobile cookies by adjusting the appropriate settings on your device. However, please note that disabling cookies may affect your ability to access certain parts of our Platform and limit the functionality of our Services.
Supplementary Information: We may also combine the data collected through cookies with information received from third parties, including those that have placed their own cookies on your device.
Do Not Track Requests: Currently, our Services do not support 'Do Not Track' requests sent from web browsers.
Automatically Collected Information
When you interact with our website or services, we may automatically collect information regarding your device and usage patterns, including but not limited to:
When you download, access, or use the Platform, we may employ technology to automatically gather the following information:
Usage Details: Information regarding your access to and use of the Platform, including traffic data, location data, logs, and other communication data, as well as resources accessed via the Platform.
Device Information: Details regarding your mobile device and internet connection, including unique device identifiers, IP address, operating system, browser type, mobile network information, and device telephone number.
Stored Information and Files: The Platform may access metadata and information associated with files stored on your device, such as photographs, audio and video clips, personal contacts, and address book information.
By using our services, you consent to the collection of this information in accordance with our Privacy Policy.
Use of Information Disclosure
We collect and use the information provided by you, or automatically gathered through your interaction with our website and services, including any personal data, for the following purposes:
We also use automatically collected usage data to enhance and personalize your experience on the Platform by:
In addition, we may use the information collected to display advertisements tailored to target audiences. While we do not disclose personal information without your consent, if you engage with an advertisement, the advertiser may infer that you meet their target criteria.
When you interact with our website or services, we may automatically collect the following information related to your device and usage patterns:
When you download, access, or use the Platform, we may use technology to automatically collect
Usage Details: Data regarding your access and use of the Platform, including traffic data, location data, logs, communication data, and resources accessed via the Platform.
Device Information: Information about your mobile device and internet connection, such as device identifiers, IP address, operating system, browser type, mobile network details, and device telephone number.
Stored Information and Files: The Platform may access metadata and information associated with files stored on your device, such as photos, videos, audio files, personal contacts, and address book data.
By using our services, you consent to the collection, use, and processing of your information in accordance with this policy and our Privacy Policy.
Data Sharing Disclosure
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share your data with third-party service providers who assist in the operation of our business, such as payment processors, IT and technical support providers, and marketing or advertising partners. These service providers are granted access solely to perform these services on our behalf and are contractually obligated to maintain the confidentiality and security of your data, and to refrain from using it for any purpose other than those specified.
Business Partners: We may share your information with business partners who collaborate with us to offer joint services, promotions, or products.
Legal Compliance and Protection: We may disclose your personal information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements. We may also share your information to protect our rights, property, or safety, or that of others, and to enforce our policies.
Corporate Transactions: In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, we may transfer your personal information to the successor entity.
Consent and Other Legitimate Grounds: We may share your data with third parties based on your explicit consent or under circumstances where such disclosure is otherwise permitted by law.
General Policy: Generally, TopFluenz will not share your personal data with third parties unless required to fulfill the purposes set forth in this Privacy Policy.
Customers: Certain personal data, such as your name, public social media information, and estimated statistics, may be made available to customers to assess your suitability for campaigns.
Service Providers: Third-party service providers, such as hosting companies and commercial communication platforms, may process your data only on our instructions and are bound by confidentiality agreements. A current list of data processors is available at:
Public Authorities: We may disclose data to public authorities when legally required, for instance, to prevent or prosecute misuse of our services or fraudulent activities.
Corporate Transactions: In the event of a corporate transaction, including mergers, acquisitions, or asset sales, your data may be transferred to the successor entity, including during pre-transaction stages.
Aggregated or Anonymized Data: We may share anonymized or aggregated data that cannot identify an individual with third parties for any purpose.
Consent or Other Legitimate Basis: If data is shared outside the scope of this Privacy Policy, it will only occur with your consent or another legal basis in compliance with applicable laws.
Data Security Measures
We take the security of your personal information seriously and have implemented appropriate technical, organizational, and administrative measures to protect it from unauthorized access, use, alteration, or destruction. All personal data provided to us is stored on secure servers protected by firewalls, and payment transactions, as well as other sensitive information, are encrypted. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We comply with industry-standard security practices to protect your personal data, ensuring the privacy, confidentiality, and integrity of the information you provide. However, due to the inherent risks associated with internet transmissions and potential fraudulent actions by third parties, complete security cannot be assured.
In the event of a security breach, we are committed to acting promptly and diligently to mitigate the issue and will notify you when necessary.
You also play a vital role in protecting your personal data. Please safeguard your password and sign-in credentials, limit access to your devices, and avoid sharing sensitive information in public areas. While we make every effort to secure your account and the data in our systems, we cannot be held responsible for unauthorized access resulting from user actions or the circumvention of our security measures.
We retain personal data for as long as necessary to provide our services or as required by legal obligations, to resolve disputes, or collect owed fees. In certain instances, we may retain anonymized or aggregated data that does not personally identify you.
Data Privacy Rights Disclosure
You are entitled to certain rights regarding the personal information we collect, as mandated by applicable laws. These rights may include:
Access and Rectification: You have the right to request access to your personal data that we hold and to obtain a copy. You may also request corrections to any inaccurate or incomplete information.
Erasure and Restriction: Under certain conditions, you may request the deletion or restriction of your personal data, for example, if the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Right to Object: You may object to the processing of your personal data, including for direct marketing purposes.
Data Portability: Where applicable, you have the right to request that your data be provided in a structured, commonly used, and machine-readable format, and to have it transferred to another data controller.
Withdrawal of Consent: If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of processing carried out prior to your withdrawal.
Right to Lodge Complaints: If you believe that we have not adhered to applicable data protection laws, you have the right to lodge a complaint with the appropriate supervisory authority.
How to Exercise Your Rights
How to Exercise Your Rights
To exercise your rights as outlined above, you must submit a request that:
1. Provides sufficient information to verify your identity, and
2. Clearly describes your request to enable us to understand and process it.
A request that meets these criteria is considered a “Valid Request.” We may not respond to requests that do not meet these requirements. Personal data submitted with a Valid Request will be used solely for identity verification and processing your request. You do not need an account to submit a Valid Request.
We will endeavor to respond to your Valid Request within 45 days. In general, there is no fee for making a Valid Request; however, if your request is excessive, repetitive, or unfounded, we may charge a fee. If a fee is necessary, we will notify you prior to completing your request.
You may submit a Valid Request by emailing us at: support@topfluenz.com
State Law Privacy Rights
California Residents:
Pursuant to California Civil Code Sections 1798.83-1798.84, residents of California may contact us to prevent the disclosure of personal data to third parties for direct marketing purposes. To make such a request, please email: support@topfluenz.com
For additional information about California residents’ privacy rights, including under the CCPA and CPRA, please refer to our CCPA and CPRA Privacy Notice. Additionally, California's "Shine the Light" law permits users to request details about how we disclose personal information to third parties for marketing purposes.
Nevada Residents:
As a Nevada resident, you have the right to opt out of the sale of certain personal data to third parties. To exercise this right, please email us at: support@topfluenz.com
with the subject line “Nevada Do Not Sell Request” and include your name and the email associated with your account.
Please note that TopFluenz does not currently sell any personal data to third parties.
Contact and Resolution Timeline
You may exercise your legal rights regarding personal data processing by contacting us at: help@topfluenz.com
We will address your request as quickly as possible, within the legally prescribed time frame. If necessary, we may ask for further documentation to verify your identity
The rights available to you include, but are not limited to:
Right to Withdraw Consent: You can revoke consent for any processing based on it. However, this does not affect the lawfulness of processing carried out before the withdrawal.
Right of Access: You can request information about the processing of your data, the recipients of the data, purposes of processing, retention periods, and any automated decision-making involved.
Right of Rectification: If your data is inaccurate or incomplete, you can request corrections.
Right to Erasure: You may request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected or if we are no longer authorized to process it.
Right to Data Portability: You can request the transfer of your personal data to another entity in a structured, commonly used, and machine-readable format.
Right to Restrict Processing: In certain cases, you may request the restriction of your data processing.
Right to Object: You can object to the processing of your personal data based on legitimate interest.
Right to Lodge a Complaint: If you believe your data protection rights have been violated, you may lodge a complaint with the appropriate supervisory authority.
For more details on your rights and the processes for exercising them, please refer to the privacy policies of social platforms from which we may collect authorized data.
Business and International Data Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may be less stringent. By using our services, you consent to such transfers.
All of the Personal Data we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or any other transaction in which that third party gains control of our business (in whole or in part). If such an event occurs, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Children’s Privacy
Our Service does not intend its use for children. According to the Children's Online Privacy Protection Act of 1998 (“COPPA”) anyone under the age of 13 is a child. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your consent, please contact Us, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communications.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.By continuing to use the Services after any changes to the Privacy Policy have been posted, you indicate your agreement to all of the changes.
Data Controller - Contact
If you have any questions about this Privacy Policy, the ways we collect and use your Personal Data, our practices, or if you wish to exercise your rights under applicable law, please contact us at
We will address your request as quickly as possible, within the legally prescribed time frame. If necessary, we may ask for further documentation to verify your identity help@topfluenz.com